FAQ

Our Founder Dana Trentini Answers Your Questions

PART 1
All About Dana Trentini
Are you a doctor?

No, I am not a doctor. I am a certified health coach. Our services are not meant to take the place of seeing your physician.

What is your education and training background?

I am a Certified Functional Diagnostic Nutrition Practitioner (FDN-P). I graduated with High Distinction (the equivalent of summa cum laude) from the University of Toronto with an Hons.B.Sc. in Neuroscience and received multiple scholarships and awards. I received my B.Ed. from the University of Western Ontario and taught sciences primarily senior biology to gifted classes at the high school level. I went on to Columbia University in New York City where I simultaneously completed an M.A. in Organizational Psychology and Ed.M. in Psychological Counseling. I held the position of research team leader for a tenured professor during my studies at Columbia. After 10 years as a senior manager in learning & development on Wall Street specializing in executive coaching and top talent training, I launched HypothyroidMom.com in 2012 that has amassed 1.5 million followers from across the globe. I was awarded two WEGO Health Activist Awards thanks to followers that showed their support by flooding in to vote online. I have been featured in The Wall Street Journal and The Atlantic.

Why did you create Yes Healthier?

My education and work experiences are quite diverse. However, the truth is that unusual combination of biology, research, and education has quite literally saved my life. One day soon after the birth of my first son in 2006 my body suddenly broke. I was diagnosed with severe hypothyroidism that made it difficult to keep my eyes open. I could feel my body shutting down from the sudden high cholesterol and blood sugar levels to the hair falling out in clumps. That I am feeling well today, oh so well, makes me feel incredibly grateful.

I have done a deep dive into the world of research reading scientific study after study on everything related to general health, alternative therapies, functional medicine, neuroscience, and anti-aging. My research always leads me back to Functional Health. I decided to become a Functional Diagnostic Nutrition Practitioner and launch a virtual functional health coaching business with the innovative elements that I have envisioned for years.

What is Functional Diagnostic Nutrition?

Functional Diagnostic Nutrition FDN is a unique methodology that focuses on identifying and correcting underlying hidden stressors at the root of many of today’s most common health complaints. It is a whole-body approach that uses functional lab testing and comprehensive clinical correlation to identify healing opportunities within the hormone, immune, digestion, detoxification, energy and nervous systems.

PART 2
How Yes Healthier Works
What is the advantage of Yes Healthier?

Yes Healthier has been literally years in the making. When I began this journey over a decade ago I discovered that there were advanced diagnostic tests that could be helpful. I went from one practitioner to another for each lab test because it was impossible to find one person to run all the tests that I wanted. I traveled city to city to meet with every type of health professional from medical doctors to naturopaths to osteopaths to chiropractors to acupuncturists to herbalists to nutritionists.

Over the last ten years, I have spent many tens of thousands of dollars out of pocket on the mission to get myself better from advanced lab testing to a wide array of treatment modalities and lifestyle interventions. I found out the hard way that it is not easy to get ultimate care and, even when it is available, it may be far too costly and time-consuming. If I was going to create a health coaching business, there were certain things that were a must otherwise I wouldn’t start it at all. And finally I found all the magical pieces (advanced functional labs, proven natural protocols, high customizability, programs tailored for all ages, anywhere on any device, no travel required, global door to door shipping, tools to quantify and track, and affordability) to fit together and Yes Healthier was born.

What types of lab tests are available?

The number and types of lab tests suggested are tailored to your needs. Testing options include adrenal hormones, sex hormones, gut pathogens, food sensitivities, Celiac, comprehensive thyroid panel, organic acids, blood chemistry, intestinal permeability, neurotransmitters, neurological autoantibodies, heavy metal toxicity, SIBO, mycotoxins, Lyme, viral screens (Epstein-Barr Virus, Cytomegalovirus, Herpes Simplex Virus, Human Herpesvirus 6, Varicella Zoster), and micronutrient deficiencies.

How are the samples collected for the lab tests?

Collection may involve saliva, urine, hair, stool, or blood depending on the test. The entire process can be done without ever having to leave your home from sample collection to scheduling pick up of your completed lab kit from your home by major shipping carriers. In the case of blood samples, some kits may involve a finger prick and others may require blood collection at a nearby laboratory collection center. Another popular method is to use mobile lab services that provide on-location collection at your home or office.

Are lab tests required for your programs?

No, our programs can be delivered without laboratory tests. However, here’s our motto: Test. Don’t guess.

Are the lab tests run by you?

No, laboratory tests are not run by me. I guide you in the selection of self-tests that you order through direct to consumer laboratories with authorized licensed healthcare practitioners. The prices are cheaper than you’ll find elsewhere thanks to FDN’s relationships with laboratories around the world. I pass on the lower prices that I receive as a Functional Diagnostic Nutrition Practitioner to my clients with zero markup.

Are there particular lab tests ideal for thyroid clients?

Yes, absolutely. Imagine for a moment a three-legged stool. Our thyroid hormones, sex hormones, and adrenal hormones dance an intricate choreography in the body. What happens when one leg breaks? The entire stool topples over, right. DUTCH Complete by Precision Analytical offers the most extensive profile of sex and adrenal hormones along with their metabolites. This coupled with an Advanced Thyroid Panel is my Thyroid Power Couple, as I liked to call it. Oftentimes, TSH is the only test run to check your thyroid function but this is not enough. If you follow me at Hypothyroid Mom, you know that full thyroid testing should include Free T4, Free T3, Reverse T3, and thyroid antibodies.

Now, if you want to know the secret sauce to thyroid lab testing that no one tells you, here it is. Conversion of inactive T4 thyroid hormone to the active T3 thyroid hormone is the key difference between feeling well with hypothyroidism and feeling like a walking zombie. Every single cell in the body requires T3 to drive cellular metabolism. The liver and the gut are the two primary locations for that vital conversion. The intestines convert about 20 percent of T4 into T3 but only in the presence of enough healthy gut bacteria. Unwanted gut pathogens crowd out the beneficial bacteria and hamper thyroid conversion. You only have to turn to the current pandemic to know that invisible microorganisms have the power to alter our health. I’ve identified several gut pathogens that commonly appear on stool pathogen screens in hypothyroid clients including clients with Hashimoto’s thyroiditis. Eradication of gut pathogens is one of the most powerful tools to thyroid wellness that receives very little attention. The GI-MAP is a stool pathogen screen that provides a comprehensive list of the beneficial and pathogenic microorganisms living in your gut as well as an important marker for liver function. Do you know where the majority of conversion of T4 to T3 occurs? Yup, you guessed it. The liver. My Thyroid Trio is this: Dutch Complete, Advanced Thyroid Panel, and GI-MAP.

Do you provide an explanation of the laboratory findings?

Yes, a review of your laboratory findings is a key component of our programs. Understanding your own lab results empowers you to take charge of your wellness. Your personalized health plan will include a detailed report of findings and we dive into every piece of information together during your Results & Review coaching session. As a certified Functional Diagnostic Nutrition Practitioner, I receive comprehensive on-going training in the FDN approach to laboratory test result interpretations and natural interventions. For every single client that I work with at Yes Healthier Inc., I have a minimum of one 30-minute advisory session with the FDN Medical Director Program to review the client’s results and suggested protocols. I see my role as the relay person passing information to the client in easy to understand chunks and helping to formulate an actionable plan to make results happen.

Are lab kits shipped to my home address anywhere in the world?

Yes, in the majority of cases. The lab companies ship their lab kits directly to the client’s address and the majority of laboratories ship internationally. In cases where lab kits cannot be shipped, there are alternative laboratory companies that ship to a variety of international regions with high-quality tests. There may be, however, remote regions that may not have access to our labs and there are regional regulations including lab restrictions in some areas. There are laboratory restrictions in some US states including NY State, for example. On the application for a free discovery call, you will notice that we ask for your city and country. This is to help us determine regional regulations for your particular area to help decide whether or not our programs will be a good fit for your needs. Yes Healthier does not sell or distribute laboratory kits. All transactions are between you and the laboratory providers you choose to use. The laboratory providers handle all sales and shipping for their products.

What about lab restrictions in NY State?

We tailor programs using only the select self-tests permitted for your state. While there are fewer lab options available for NY, the ones that are available provide excellent value.

What is the Yes Healthier Online Health Tracking Platform?

It is an innovative HIPAA compliant client portal that centralizes all of the data into an easy-to-use interface. Using a proprietary algorithm, the platform is designed to aggregate all the information from your intake forms, assessments and objective lab data to give you a summary of healing opportunities. It also offers unlimited health trackers to help identify how things are trending over time, what’s going right, and what needs to be improved. You can even integrate the popular wearable health devices Fitbit and Oura ring to add more metrics to your dashboard.

Do you answer client questions between sessions?

Yes, active clients receive unlimited messaging as part of their individual health coaching program. The Yes Healthier Online Health Tracking Platform includes a client messaging system that gives clients direct access to me throughout their program. I check messages regularly throughout each day.

How do I join the online health coaching sessions?

The most popular method to deliver my online health coaching session to clients is through the video conferencing service Zoom. You can join your scheduled sessions on your desktop computer, tablet, or smart phone. Upon scheduling a session on my calendar, you will receive an email confirmation with a link to join the meeting at your scheduled time. You don’t need a Zoom account to participate. You will be prompted to download and install Zoom (it’s free) when you click the join meeting link in the email confirmation if you’ve never used Zoom before. Give yourself a few minutes before the start of your first session to do this so that your session begins promptly at your scheduled time. We’re happy to walk you through these steps. It is super easy. If you prefer, we can hold our sessions via phone, Skype, or FaceTime instead.

What times of day are available on your calendar for health coaching sessions?

I offer appointment options in the mornings, afternoons, nights, and weekends to provide a wide range of options to fit everyone’s schedule. I keep my schedule fluid to make every effort to accommodate special requests for alternate appointment times as well.

Are you a dietitian or nutritionist?

No, I am not a dietitian. No, I am not a nutritionist. I do not use food to treat any disease of any kind. I do not provide menu planning. Diet changes that may be suggested are based on general health-rebuilding principles.

Are you a psychologist?

No, I am not a psychologist. Our services are not intended for psychological services.

Where is your health coaching business located?

I am a dual US and Canadian citizen and proud of it. I was born and raised in Toronto and moved to New York City in 2000 for graduate studies. I lived for 16 years in NYC and in Jersey City on the Hudson River (I named my second son Hudson after that glorious body of water!). I recently moved back to be near family and Yes Healthier is located in Yorkville in the heart of downtown Toronto. To make my services seamless for my majority US client base, I charge my fees in US dollars, connect with lab and supplement companies in the US, offer a toll-free telephone number for North America, and deliver all my health coaching sessions through online video meetings. A virtual business allows me to work with clients from around the world.

Do you sell my email address or do I get put on a spam list?

Never. When you sign up for a Free Discovery Call or contact my team with inquiries, we only use that email address for the purpose of answering your questions and offering our services. If you decide not to purchase, we purge our contact list of your email address after a set number of days and you never hear from us again. I do not have a newsletter of any kind so the sole purpose of collecting your email address is for the purpose of determining whether of not you wish to hire us to work with you. I hate spam just like you do, so there will never be spam from us. And that’s just how it should be.

What about confidentiality?

Confidentiality is a top priority. My team and I take extra measures to ensure we handle your health information in a confidential manner at all times including information shared in your application for a Free Discovery Call. Your lab results will be delivered to you via electronic transfer with password protection and our client portal is HIPAA compliant.

How long are your programs?

They range in length from 3 months to 9 months.

How do I choose the right program for me?

During your Free Discovery Call, we will decide on the right program together. From jumpstart to deluxe deep dive, we offer programs for everyone. Each program is tailored with the number of coaching sessions, duration, and number and type of lab tests ideal for that person.

Do you provide personalized suggestions?

Yes, our protocols are unique to each person. Every program comes with a personalized 5-part health plan with suggested action steps for diet, rest, exercise, stress reduction, and supplementation based on an interpretation of your key lab result and assessment data points.

Are supplements required to see success with your programs?

No, supplements are just one component of the many tools we use to help people optimize their health. However, in my experience, the right supplements in the right sequence in the right titration in the right timing in the right cases are powerful keys to better health.

Do I have to use the brands of supplements that you suggest?

Our programs are designed as an educational tool for self-care. Like everything about our programs, you decide what suggested steps you take or don’t take. We educate our clients to become discerning consumers. I’ve carefully selected high quality brands that have track records of success and I include suggested brands that I feel would be well suited to your needs in your personalized health plan. I also provide suggestions for supplement companies that offer these brands including companies that deliver internationally as a resource if you wish to purchase from them. Yes Healthier does not sell or distribute supplements and all transactions are between you and the supplement companies you choose to use.

Will I need supplements forever?

While some supplements may be best for a longer duration depending on the client’s needs, 90 days is the ideal timeframe for optimal effectiveness for the majority of supplements suggested.

PART 3
Is This For Me?
Do you work with clients with thyroid disease?

Yes, I have special interest in working with thyroid clients. I do not diagnose, treat, prevent or cure thyroid disease. I do not prescribe thyroid medication. I personally feel fabulous with hypothyroidism and I share the natural, noninvasive general health rebuilding protocols that I have learned along my journey.

Do you prescribe medication?

No, I do not prescribe medication. I am not a doctor. I use natural, noninvasive methods such as supplements, stress management techniques, and lifestyle changes to promote optimal health.

Is this only for people with thyroid disease?

No, it is for every person that wishes to optimize their wellness.

What types of health complaints are the most likely to improve in your programs?

Yes Healthier is not about disease or conditions. We address nothing specifically but address everything non-specifically. There is no guarantee how each person’s body will react as no two bodies are alike. Our body is wired to be healthy and, when we tap into that vital reserve, a wide range of common health complaints tend to naturally improve including fatigue, hair loss, chronic pain, weight gain, brain fog, digestive upset, inflammation, sleep issues, headaches, difficulty with perimenopause, constipation, skin problems, low muscle tone, dizziness, menstrual irregularity, mold exposure, reduced attention, vulnerability to infections, and mood disturbances.

Do you work with people with other diseases other than thyroid?

Yes, clients tend to come to me with all sorts of chronic diseases. I do not focus on “disease” as that is outside the scope of my work. I do not diagnose or treat any disease or any medical condition of any kind. Diagnosing and treating disease is the important role of your doctor. My role is to provide a holistic interpretation of your health history and laboratory findings that includes identification of healing opportunities where general lifestyle interventions can be of help.

How would you describe your typical client?

My typical client is someone who has been stuck for years in a cycle of trial and error struggling with numerous unrelenting health complaints. “It’s all in your head” is the explanation they’ve been given over and over again. I strive to be the last person they ever have to see.

I am seeking optimal health and peak performance, can your services help?

Yes, people striving to reach peak health from athletes to corporate executives to biohackers to anti-aging enthusiasts are a great fit for my programs. “Zero health complaints” is the ultimate goal of conventional health but here’s the secret. That does not equal great health. It is merely a starting point. I love helping clients reach that indescribable glow and vitality that comes with true optimal wellness.

Do you work with pregnant or nursing mothers?

No, our protocols are not designed for women who are pregnant or nursing. That is a time in a woman’s life to be extra cautious about incorporating changes including supplementation.

Do you work with women looking for support to conceive?

Helping women have dream babies was the reason I started this journey in the first place and reaching better health is an important step for every woman to take before conception. However, I do not work with women who are currently trying to conceive, pregnant or nursing. If you are not yet actively trying to conceive and the 3 to 9 months that my programs typically last works with your timeframe, then I welcome you to apply.

If I am uncomfortable with a computer-based program, can you deliver your services in another way?

One of the advantages of Yes Healthier is the strategic use of online tools. You might be surprised how easy it is to use our virtual program after we slowly walk you through the process step by step. If you find that you are still not comfortable with the technology, that’s okay. Your lab results can be mailed to your home and we can hold our individual health coaching sessions all by phone.

Do you work with clients outside the United States?

Yes, I work with clients around the world via online video meetings that clients can access anywhere from any device. The majority of the popular tests are shipped to addresses across the globe and, in other cases, a high-grade alternative available in the client’s region is used. I have searched high and low to find supplement companies that ship to all the different continents and that carry the high-quality supplement brands that I include in my protocols.

Do you offer programs for children?

Yes, we offer an individual coaching program with lab tests and protocols just for children. Any program for a child under the age of 18 is done directly with a parent or legal guardian.

PART 4
What Does It Cost?
How much do your individual health coaching programs cost?

Our programs range in total price from $1,630 to $4,682 USD which includes the cost of the lab tests. The total number of individual online health coaching sessions, number of months duration, type/number of lab tests are determined based on client needs.

What if I can’t afford your services?

We offer a number of individual coaching programs at varying price points with the option to pay in 2 and 3 month payment plans at no extra cost. We also offer a Family & Friends Bonus. I realize that our services will not be an option for everyone and I encourage you to visit the Yes Healthier Articles as well as my Hypothyroid Mom blog. I have dedicated nearly a decade of my life to sharing my information freely online in the hopes of helping as many people as possible. I do want to say one important thing. Yes Healthier is not just for the wealthy. Our clients are people from all walks of life that share this one important perspective – good health is your most important investment.

How does the Family & Friends Bonus work?

Word of mouth is literally how my online brand has grown. Before long clients refer me to their spouse, partner, children, parents, siblings, and best friends, and I wanted a way to thank them for spreading the word about my work. For every person that you refer that makes a program purchase with us, we offer you one free 45-minute coaching session that includes my analysis of 1 lab of your choice. If you refer 4 new clients, for example, that’s analysis of 4 labs with 4 coaching sessions to take your health to the next level.

Do you accept insurance?

No, I do not accept insurance. The functional health interventions that we offer are considered elective from the perspective of the insurance industry and above the standard of care.

What forms of payment do you accept?

We offer a wide variety of payment type options including Visa, MasterCard, Discover, American Express, JCB, PayPal, Visa SRC, Apply Pay, Chase Pay, and E-check. We only use third party payment processors that take the utmost care in securing data. We accept international payments from anywhere in the world. Our services are priced in US dollars.

Are supplements included in the price?

No, supplements are separate. A customized 90-day supplementation protocol will be included as part of your 5-part health plan. Every case is different and the health plans are ultra-personalized for each client.

Do I buy the supplements and labs from you?

No, you will only pay us for our programs and that price includes my health coaching fees. You will pay the lab and supplement companies directly for their products and they handle warehousing, delivery, customer support, and sales of their products with you.

What is your guarantee?

I am so confident in my ability to help people reach better health that I put 110% of the risk on my shoulders – and off yours. Our individual health coaching programs come with a no questions asked money-back guarantee throughout the entire duration of your program. Since no two bodies are alike, I can’t tell you precisely how your body will improve with our protocols. However, if you put in the work and commit to the process, common health complaints tend to improve as the body returns to balance. And if you don’t see real, exciting change in your health, I insist that you email me and ask for a full refund. PLUS, I’ll send you $250 USD for your time.

PART 5
How To Apply To Work With Dana
How do I determine whether or not I am a good candidate for your programs?

I offer a 45-minute Free Discovery Call with the goal of finding out more about a prospective client’s health history and to determine whether or not our programs are a good fit for their needs. It also gives you a chance to ask me any additional questions. I have limited availability to take on new clients and I handpick clients from my waitlist. I only take on clients that express high level of commitment to getting healthier and with health cases that I feel that I can truly help. Please click on the button below and fill out the application.

Is the discovery call really free? Am I obligated to buy?

Yes, it is completely free. No, you are not obligated to buy. I go above and beyond for every single client and I am interested in working with clients that are highly motivated to get healthier. If, for some reason, you decide that our programs are not right for you after hearing more about our services, there is no obligation to buy, ever. Another important goal of this call is to determine the program, number of sessions, duration, and lab tests best suited to your needs. As soon as a client purchases a program with us, we hit the ground running towards better health. Are you ready?

How do I get started?

The online application that appears when you click on the button below is the only way to join my waitlist for a Free Discovery Call. I meet every prospective client first before offering them a spot in our programs. There are no options to buy directly on our website. My team does not accept applications to work with me by email or by phone. This application is the only method to apply. I look forward to meeting you.

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