The Site, its content, programs and services are owned by Yes Healthier Inc. (“Company”, “we”, “us”, “our”). The term “you” refers to the user, viewer, or client of [yeshealthier.com] (“Site”).
Information We May Collect
We collect personal information from you so that we can provide you with a positive experience when utilizing our Site, its content, programs and services. We will only collect the minimum amount of information necessary for us to create this experience. We may collect:
- A name and an email address if you complete our contact form with a question or contact us using our Company email address provided on the contact us page
- Personal data you provide on the online application for a free discovery call
- Billing information including name, address and credit card information so that we can process payment to deliver our products or services to you.
- Personal data to provide health coaching programs and services to you
Please note that the information above (“Personal Data”) that you are giving to us is voluntary, and by you providing this information to us you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us.
If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Site or content.
Other Information We May Collect
Anonymous Data Collection and Use
To maintain our Site’s high quality, we may use your IP address to help diagnose problems with our server and to administer the Site by identifying which areas of the Site are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other Sites in any way.
We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Site other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Site and some features may not work as intended.
We use Google Analytics to gain insights into the activity of users on our Site. A unique tracking code on our pages automatically collects information about your use of the Site, such as your click-stream data, browsing history, IP address, web browser, pages viewed, time spent on pages, links clicks conversion information, and geographical location.
When visitors leave comments on the Site in response to our Articles, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
What We Do With Information We Collect
- We may contact you if you give us your clear, unambiguous, affirmative consent to contact you
- We will contact you under our contractual obligation to deliver goods or services you purchase from us.
You will always have the option to opt out of receiving our emails through an unsubscribe link at the footer of all email communications that you receive from us. However, email is one of the main communication methods for delivery of programs and services and opting out will make it impossible to fulfill our contractual obligation to deliver those programs and services to you.
We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under contract. We only use third party payment processors that take the utmost care in securing data.
Share With Third Parties
We may share your information with trusted third parties such as our CRM system in order to streamline our program and service delivery, our merchant and payment gateway accounts to process payments, our online health tracking platform to provide you with a customized dashboard with analytics, our eLearning platform to deliver virtual classes and services, our cloud-based intake form platform, our electronic file transfer service, and laboratory providers.
We may share the information we collect, including Personal Information, with any third party in connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure, or repossession), or any other type of acquisition of all or any portion of Company assets, conveyance or transfer of all or a portion of our business to another company.
Viewing by Others
Some of your activity on and through the Site is public by default of it being online. Note that whenever you voluntarily make your Personal Data available for viewing by others online through this Site or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on an online article, posting in a Facebook page or group that we manage, sharing details on a group coaching call or webinar, etc.). We urge you to think carefully about including any specific information you may deem private in content that you create or information you post through the Services. When commenting on the Site, we encourage you to not use your full name.
Submission, Storage, Sharing & Transferring of Personal Data
Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, CRM, payment processors or team members).
We retain your Personal Data for the amount of time reasonably necessary to provide you with the information and/or services that you requested from us. We may include certain Personal Data for longer periods of time if necessary for legal, contractual and accounting obligations. For individuals under the GDPR, we shall only retain information allowed by the GDPR guidelines.
To use certain features of the Site or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.
You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.
We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
Third Party Websites
We use trusted third party websites to provide an efficient streamlined digital process for delivery of our programs and services (i.e., CRM, electronic forms, payment processor, cloud-based intake forms, electronic file transfer, laboratory providers, supplement companies, health tracking & analytics dashboard). Your use of the third party websites is voluntary. You can opt out of using the third party websites and alternative processes will be found.
We may also link to websites on our Site or email communications including providing helpful resources and article references.
We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials you use, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data including usernames and passwords.
We take reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you as soon as we are able to ascertain the details of the breach so we can better inform you, but in any event, not more than 72 hours.
Children’s Online Privacy Protection Act Compliance
The Site is not intended for use by children under 18 years of age. We do not knowingly collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Site, its content and social media platforms are directed to individuals who are at least 18 years old or older. Delivery of programs and services for a child under the age of 18 is done directly and contractually with a parent or legal guardian.
Notification of Changes
Data Controller and Processors
We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email communication. We make reasonable efforts to make sure our data processors are GDPR-compliant.
This Site and its content may contain affiliate links, which means Yes Healthier Inc. may receive a percentage of any product or service you purchase using the links in the item descriptions, articles, email communications, or advertisements. Your purchases help support ongoing resources, tools, and innovation. Thanks for your support!
Information provided on this Site, its content, our email communications, programs and services are for informational purposes only and NOT intended as a substitute for the advice provided by your personal physician or other healthcare professional, or any information contained on or in any product label or packaging. Yes Healthier Inc. encourages you to do your own research and make your own educated decisions about what is best for your health.
Do not use the information provided on this Site, its content, our email communications, programs and services for diagnosing or treating a health problem or disease, or prescribing medication or other treatment. Always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your healthcare provider promptly. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this Site, its content or email communications or learned in your health coaching program or virtual class.
Information provided on this Site and social media platforms DOES NOT create a client-coach relationship between you and Yes Healthier Inc. All clients must enter a contractual agreement by signing our Terms of Program/Service Agreement before beginning health coaching services. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
Posted: [May 1, 2020]